Engineering singular first impressions for companies and individuals.

I believe in the power of great first impressions, so I design systems, processes, strategies, and statements that allow my clients and partners to present their best selves at any scale.

Throughout my 15+ years working in operations and project management, the overarching theme of my work has been creating a better experience. Whether for a client in a travel package, the end user in a text-message based scavenger hunt, a patient in a hospital, or a business in a software implementation, I have spent countless hours agonizing over the little (read: big) details of these initiatives.

Regardless of the number of experiences planned or projects executed, what excites me most about designing each one is that we can always make the next one better. I can always learn more to help inform the next plan.